Responsible Gambling Tools at Godz Casino
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Responsible gambling tools are available through the dedicated section and your account settings. Godz Casino provides a place to review available controls, but the exact options shown can depend on your account.
Start by checking the responsible gambling section and the settings currently available to you. If a control is not visible, contact support rather than assuming that an unlisted option has the same effect.
Check Controls Before You Continue
The responsible gambling section provides general information and tools for managing account restrictions. Your account settings are the safest place to check which controls are currently available.
- Open the Responsible Gambling section and review the available information.
- Check your account settings for current limits or restrictions.
- Contact support if the option you need is not displayed.
Set Limits In Your Account
Different limits address different concerns. A deposit limit controls how much you add, a loss limit focuses on spending control, and a session limit relates to the time spent using your account.
- Choose a deposit limit when you want to restrict deposits.
- Review a loss limit when your concern is spending control.
- Consider a session limit when you need to manage time.
- Check your account settings for the available options and values.
Exact limits are not stated here. If the relevant setting is unavailable, ask the support team how the restriction can be requested.
Request A Time-Out Or Self-Exclusion
A time-out is a temporary break, while self-exclusion is a stronger account restriction. They should not be treated as the same request.
Check your account settings first. If the option is not shown, contact support to ask how to request the appropriate restriction. No fixed activation period or duration is stated.
Close Or Reopen Your Account
Account closure and reopening are handled through support. Godz Casino does not state a fixed reopening time, because the review depends on the reason for closure or account restriction.
- To close your account, contact support through live chat or email support.
- If your account is already closed, request an account review and explain that you want to reopen it.
- Include the reason for your request if support asks for additional details.
Reopening is not guaranteed. The support team will review the request according to the circumstances of the closure.
Disable The Revolut Gambling Block
The gambling block is a Revolut control, not a Godz Casino account setting. Use the Revolut app to manage it.
- Open the Revolut app.
- Open your profile.
- Select Security & Privacy.
- Turn off the gambling block.
When Support Must Help
Contact support when a limit, time-out, self-exclusion option or account-closure control is not visible. Support also handles requests to review a closed or restricted account.
- Include the email address linked to your account.
- State whether you are requesting a limit, time-out, self-exclusion, closure or reopening.
- Describe the control you expected to see and where you checked.
- Ask for an account review without assuming a particular outcome.
Live chat and email support are available for account-related requests. Do not send a formal complaint when you only need help locating or requesting a gambling control.
FAQ – Responsible Gambling Questions
Where can I check the available controls?
Open the Responsible Gambling section and review your account settings. The exact controls and values shown may depend on your account.
What should I do if a deposit limit is not visible?
Contact support and ask how a deposit limit can be requested. Do not assume that another account setting has the same effect.
How do I request self-exclusion?
Check your account settings first. If self-exclusion is not displayed, contact support and clearly request that restriction.
Can I close my account through support?
Yes. Account closure is handled through support, including live chat or email support.
Can a closed account be reopened?
You can contact support to request an account review. Reopening depends on the reason for closure, and no fixed timeframe or guaranteed outcome is stated.
Is the Revolut gambling block controlled by the casino?
No. It is a Revolut setting. Open the Revolut app, select your profile, open Security & Privacy and manage the gambling block there.